+27 82970 9989 Info@southafricasurftours.com

Cancellation Policy

South Africa Surf Tours is committed to providing exceptional service. Unfortunately, when a customer cancels their surf trip for any reason, it prevents another customer from being served. In addition, cancellations and no-shows lead to non-refundable accommodation fees and guide fees being forfeited by our company.

For these reasons, South Africa Surf Tours (Pty) Ltd has implemented a cancellation policy that will be strictly observed.

This cancellation policy is applicable to ALL surf trips booked with South Africa Surf Tours (Pty) Ltd. 

Deposit Refunds

  • Due to the nature of our business, a 30% deposit is required to secure your travel dates. This 30% deposit is strictly non-refundable.

Trip Fees Refunds

  • Cancellations made within 24 hours of payment will receive 100% refund.
  • Cancellations made 1 month or more before your set arrival date will receive a 50% refund.
  • Cancellations made within 1 month of your arrival date will receive 20% refund.
  • No shows or trips cancelled with less than 1 month notice are responsible for 100% of trip fees.